Privacy Policy

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Effective: August 27, 2025
Business: Crema Coffee Repair Service
Contact: (689) 308-8445 · Service@cremacoffeerepair.com
Address: 1124 Helen Street, Winter Springs, FL 32708

What we collect

• You provide: name, email, phone, address, business/home, appointment details, messages, photos you upload, order + checkout details.
   
• Automatic: device/ browser data, IP address, pages viewed, and actions on our site (via cookies/analytics).
   
• Payments: processed by third-party providers (e.g., GoDaddy Payments/PayPal). We don’t store full card numbers.

How we use it

• To process orders, book and provide service, arrange shipping/pickup, and communicate with you.
   
• To improve our site, prevent fraud/abuse, and comply with tax/legal obligations.
   
• With your consent, to send marketing emails. You can unsubscribe anytime.

Sharing

We share only what’s needed with:

• Payment processors, shipping/delivery partners, scheduling/communications tools.
   
• Analytics/site platforms (e.g., Google Analytics).
   
• Authorities if required by law, fraud prevention, or to protect rights/safety.
  We do not sell your personal information.

Cookies & analytics

Cookies help the site function (cart, login, preferences) and help us understand traffic (analytics). You can block cookies in your browser, but some features may break.

Data retention

We keep order/appointment records and related communications for as long as needed for business, tax, and legal reasons (typically up to 7 years). We keep marketing data until you unsubscribe or we delete it.

Your choices

• Access/Update/Delete: email us to request a copy, correction, or deletion where applicable.
   
• Marketing opt-out: use the unsubscribe link or email us.
   
• California/EEA: If local law grants additional rights (access, deletion, portability, opt-out of targeted ads), contact us; we’ll honor valid requests.

Children

Our site and services aren’t for children under 13. If we learn we collected data from a child under 13, we’ll delete it.

Security

We use reasonable technical and organizational safeguards (TLS encryption in transit, least-privilege access). No method is 100% secure.

International transfers

If you access the site from outside the U.S., your data will be processed in the U.S.

Changes

We’ll update this policy when needed and post the new effective date. Continued use means you accept the updated policy.

Contact

Questions or requests: Service@cremacoffeerepair.com